Some cloud services impose special characters restrictions for the names of files and folders.Remove the file from the folder to get rid of the error message. If you sync a file and its sharing is restricted by Dropbox copyright policy, you will see an exclamation mark on the folder and a Restricted content error on the file thumbnail. Dropbox sync errors can be caused by the specific copyrighted file if its sharing is restricted by Dropbox copyright policy.Screenshots illustrating the errors you’re getting (if there are any) will help us see the situation more clearly and assist you. For this, open PDF Expert settings > Support > tap Send feedback. We recommend sending feedback to if you have any sync issues. Then, retry to sync your folders again to see if it helps. Go to the In the Cloud tab on your device.Tap Remove (if some changes were not synced to the server, save the file's copy locally).Go to the In the Cloud tab on the sidebar of the PDF Expert app on your iPad ( Services tab on the iPhone).
To disconnect the storage from the app, follow the steps below: If the sync issue persists, try disconnecting the web storage account from the app and connecting it anew. Note: the background sync is not supported for now you should make sure the app is running to be able to carry out the sync process. Try disabling the Wi-Fi, enabling it again, then open PDF Expert > Synced folder > pull down to refresh and trigger the sync process. If you are unable to perform sync in PDF Expert, there are some steps you can take to troubleshoot the issue.įirst, please make sure you have a stable Internet connection.